Linda and I received our Ellie, and we immediately fell in LOVE ! She is the most loving little girl. Our experience with William and Irene could not have been more positive. They are the most wonderful couple you could ever imagine. They have an old fashioned customer service that is very rare these days. They love their pups and their clients. You will never regret dealing with them, and you will certainly love their pups. I am not too good with words. All I know to say is that all descriptions should be SUPERLATIVE !